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About the Author:
Corey Greendale
Corey Greendale
Managing Director
Corey Greendale is a managing director (office of the president) specializing in research and investment in software-as-a-service (SaaS) businesses, particularly in the future of work and learning technology sectors. He is a thought leader in his sectors, having authored several widely read white papers. He uses his industry knowledge and expansive network to uncover promising investment opportunities and help companies navigate their strategic paths and accelerate growth. His work has been cited for excellence in the Wall Street Journal's "Best on the Street" survey, in Forbes, and in the Financial Times. Prior to joining First Analysis in 2000, he was a development analyst at Systema Corp., where he designed training programs for several large pharmaceutical companies. He earned an MBA with high honors from the University of Chicago Booth School of Business and a bachelor's degree from Stanford University, where he graduated Phi Beta Kappa.
First Analysis Future of Work Team
Corey Greendale
Managing Director
James Macdonald
Managing Director
Richard Conklin
Managing Director
Matthew Nicklin
Managing Director
First Analysis Quarterly Insights
Future of work
The talent treasure in the corporate backyard
December 7, 2020
  • A key element of workforce planning and an area where we believe many employers have significant room for improvement is optimizing talent mobility.
  • Research shows that internal promotion has numerous benefits for both organizations and employees. But despite clear benefits from cultivating a robust internal talent mobility program, effective performance on this front remains elusive.
  • Organizations face a number of hurdles in improving internal mobility, but we believe new technologies can help by better identifying employee competencies, skills gaps, and career aspirations and using that information to develop internal talent to match organizational priorities and to balance internal promotion with external hiring.
  • We highlight several publicly traded and private companies offering innovative technology solutions for internal mobility and skills mapping.

TABLE OF CONTENTS

Includes discussion of CRM, CSOD, MSFT, WDAY, WORK and eight private companies

Overlooking the talent potential inside

Tech can help clear hurdles to internal mobility

Innovators in tech for talent mobility and skills mapping

A better future with more focus on the talent inside

Future of work index catches up to Nasdaq, valuation hits new highs

M&A activity on pace to reach two-year high in Q4

Remote learning theme remains prominent in Q4 private placements

Overlooking the talent potential inside

Barring an unforeseen plot twist in the last few weeks of 2020, the blockbuster fourth-quarter news in the future of work sector is Salesforce.com's (CRM) plan to acquire Slack Technologies (WORK). While we see many reasons for the acquisition (such as enhancing Salesforce's competitiveness with Microsoft), one benefit for customers, assuming successful execution, is better integration of workflows with CRMs to more closely tie individual workers' day-to-day activities to their employers' economic drivers. To fully realize the potential of this vision, we believe companies will ultimately need a third leg of integration: aligning their long-term workforce planning and optimization with day-to-day operations and business drivers. A key element of workforce planning, and an area where we believe many employers have significant room for improvement, is optimizing talent mobility and the mix between internal promotion and external hiring, an objective we believe will take on increased importance in the post-COVID-19 work world.

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